Rebox FinanceRebox Finance

Privacy Policy

Last updated: June 2026

1. Introduction

Rebox Finance Ltd ("Rebox Finance", "we", "us", or "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our platform and services.

2. Information We Collect

  • Account Information: Full name, email address, phone number, and password when you register.
  • Identity Verification: Government-issued ID and selfie for KYC purposes, processed by our verification partner.
  • Transaction Data: Records of transfers, bill payments, savings, and wallet activity.
  • Device & Usage Data: IP address, browser type, device information, and how you interact with our platform.

3. How We Use Your Information

We use your information to:

  • Provide and maintain our services
  • Verify your identity (KYC/AML compliance)
  • Process transactions and bill payments
  • Communicate important updates about your account
  • Improve our platform and user experience
  • Comply with legal and regulatory obligations

4. Data Sharing

We do not sell your personal data. We may share information with:

  • CBN-licensed banking partners who provide wallet services
  • Identity verification providers (for KYC)
  • Payment processors for bill payments and transfers
  • Regulatory authorities when required by law

5. NDPR Compliance

We comply with the Nigeria Data Protection Regulation (NDPR). You have the right to access, rectify, or request deletion of your personal data. Contact us at privacy@reboxfinance.com to exercise these rights.

6. Data Security

We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security audits to protect your data.

7. Data Retention

We retain your data for as long as your account is active and for a reasonable period thereafter as required by financial regulations.

8. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or in-app notification.

9. Contact Us

If you have questions about this Privacy Policy, contact us at privacy@reboxfinance.com.